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  • Information & Access Services

Lee Andrew Hilyer

Head of Information & Access Services


Manage the Library’s Primary Public Service Points (Reference, Circulation, Shelving) and Associated Services (Interlibrary Loan, Faculty Delivery/Photocopy, Computing Services, Learning Commons)

Responsibilities include:
- Ensuring quality customer service at all service points
- Managing the Library’s computer labs (Academic Research Center & Learning Commons)
- Providing in-person and virtual reference services
- Planning and scheduling reference services (in-person and virtual)
- Statistical reporting to gauge effectiveness and identify areas in need of improvement
- Strategic planning for future developments
- Building management
- Plan and implement logistics for collection development projects


M.Ed., Instructional Technology, University of Houston, 2006
MLIS, Library and Information Science, University of South Carolina, Columbia, SC, 1995
BA, Spanish and French, College of Charleston, Charleston, SC, 1993